FAQ

1. How do I place an order?

You can place an order directly on our website by selecting the desired product, size, and design, and then proceeding to checkout.

2. Do you ship internationally?

No, currently we're selling only in Portugal! Orders are typically delivered within 6-10 days, regardless of your location.

3. How long does processing take?

Order processing takes 1-3 days.

4. Can I track my order?

Yes! Once your order has been shipped, you will receive a tracking number to monitor its status.

5. What is your return policy?

We accept returns for defective or damaged items within 14 days of receipt. However, custom-designed products are non-returnable. For more details, please check our Return Policy.

6. How can I contact customer support?

You can reach us via email at taurotwatches@gmail.com or use the contact form on our website. We aim to respond within 24 hours.